What is e-counselling?

E-counselling is an innovative ‘health tech’ development in the mental health field. Connect Psych provide this support through a platform  which is fast becoming an important resource for a growing number of consumers. E-counselling has a 94% preference rate by those who are uncomfortable with talking face to face, who are time poor or who do not have accessibility to counselling (Marcell et al, 2019). Further, individuals using online channels report feeling more comfortable talking outside a clinical environment.

What is an EAP?

An employee assistance program (EAP) is a service provided to assist employees in dealing with personal problems that may be impacting their work performance. This service is typically provided by the employer for the benefit of the employee.

No waiting list. No waiting rooms.

Professional, private, on-demand support to create a resilient, collaborative, and more productive workplace. Access anywhere, anytime.

Communicate with us

Live Chat



Connect with us



A questionnaire is filled out through our confidential platform to identify the individual needs


Identify fit

We provide individuals with three choices of the most aligned therapists using the Connect Psych algorithm


Ignite Support

Start e-contact with the chosen therapist on our confidential platform using live voice, video or chat.

Flexibility and choice you deserve

What is the process?

Connect Psych make the process clear and simple. Check out our video advertisement that displays a clear process of commencement.

VideoConnect Psych Services Explainer

Finding the right therapist

You will have the autonomy of choosing the therapist that best suits your needs and personality; resulting in better therapy retainment and outcomes.


We know that life events and challenges do not always rear their head solely between the hours of 9-5. Our therapists can be available 24/7 allowing the flexibility and support when needed.

Issues are not work related

We live in a completely interconnected world where personal and professional is now blurred. Connect Psych works with all types of issues as we feel that they affect the whole person, both professionally and personally.

I don’t have time

E-counselling makes is flexible and works around your schedule. It has been proven to be effective with those who feel embarrassed about opening up with others face to face.


You can find a link on your intranet where you'll be taken to an external platform to connect with your chosen therapist. Names and contact details will not be required - we use a unique code to enter into a confidential platform with military-grade security.

Employee priority has never been easier.